Since 1973, The Great Escape has made guests and their needs our number one priority. Throughout our history, we have focused on relationships, beginning with a child's first bike and continuing through their entire cycling life. Today, we partner with the leading brands we believe provide exceptional quality and innovative products. Our inventory and our people are our biggest assets and we're extraordinarily proud of both. The Great Escape's team of friendly, knowledgeable, and experienced cyclists are dedicated to providing an outstanding customer experience and ensuring your enjoyment of the sport we love
We hire and train only experienced cyclists with a sincere passion for the sport, extensive product knowledge, and a customer-first attitude. We carry one of the broadest and deepest inventories of products in the Southeast, carefully selected by our committee of experts. The Great Escape's team understands that we have a duty to ensure our guests enjoy their cycling experience and we stand by every purchase. Therefore, every bike purchase includes a free baseline fitting, free lifetime adjustments to the original owner, and a 30-day no-questions-asked money-back guarantee. This allows every guest to make a risk-free purchasing decision.